Make things
worth making.
Hey, I'm Jennette, a product designer building tools people actually want to use.
Get in Touch❧About
I'm a 0→1 product designer with a deep focus in fintech tools for the people and industries traditional finance ignores.
I lead with empathy-driven research, align stakeholders with clear narratives, and ship small and often to make metrics actually move.
Lately I've been deep in AI-native workflows, finding ways to use the speed gains to be more thoughtful, not less.
Download resume❧Experience
-
Jobber
Senior Product Designer
Oct 2024 — current
- Helping home service businesses manage their finances. My work focuses on the in-app tools — lending, invoicing, payments — that keep small business owners paid and able to grow.
-
Moves Financial
Product Design Lead
Jan 2021 — Dec 2023
- Built financial tools for multi-platform gig workers — drivers and couriers stitching income together across Uber, DoorDash, Lyft, and beyond. I led design across banking, cash advances, equity, and cross-app analytics, designing for a workforce traditional finance wasn't built for.
-
Borrowell
Design Manager
Jul — Dec 2020
Senior Product Designer
Nov 2019 — Jun 2020
- Designed for Canadians navigating consumer credit, from first-time borrowers to people working through complex credit profiles. My work split between conversion-driven product design and growing the design function itself: hiring, mentoring, and building the team's practices.
-
Roadmunk
Senior Product Designer
Jan — Oct 2019
Product Designer
Jan 2017 — Dec 2018
- Designed for a B2B SaaS product focused on teams who plan their work in roadmaps. Started with feature delivery across agile teams on the mature product, then led the research phase for a new product focused on the work that happens before roadmaps get built.
❧Education
-
Master of Information
University of Toronto
-
Bachelor of Design, Honours
York University
❧Skills
Research & Discovery
User interviews, usability testing, competitive analysis, survey design, jobs-to-be-done framework
Synthesis & Strategy
Affinity mapping, journey mapping, personas, problem framing, product strategy
Design & Craft
Wireframing, prototyping, interaction design, visual design, design systems, responsive/mobile design, accessibility (WCAG)
Collaboration & Process
Facilitated workshops, design sprints, cross-functional collaboration, stakeholder presentations, design critiques